Delivery & Postage
We can ship to virtually any address in the world via AUSTRALIA POST E-parcel service.
$9.95 Flat rate for Standard Tracked Postage
$14.95 Flat Rate for Express Tracked Postage if delivery is required sooner.
$25 Flat Rate for International Standard Tracked Postage.
Free standard shipping on orders over $100 (within Australia)
Please note that Four in the Bed is based in regional NSW and so our delivery times are a little longer than in metro areas.
Damage or loss in transit is rare, however if it happens, Four in the Bed is not liable. Please call us to report that a parcel has not arrived within the above time frames.
Delivery Time Frame Within Australia:
Sydney, Melbourne & Regional Victoria - 3 days.
Brisbane, Adelaide & Regional East Coast - 3 - 5 days.
Perth, Darwin and Regional WA and NT - 5 - 10 days.
International Postage
If you are a customer not living in Australia, we can deliver your products to you. You will pay the Australia postal charges and then it will be your responsibility to pay any input duty or sales tax within your own country.
Delivery Time Frames International:
New Zealand - 5 days
United Kingdom - 6 days
United States and Canada - 5 days
China - 8 days
Rest of Asia - 6 days
Local Delivery - Orange NSW
Local delivery is available in Orange, NSW within a 10 km radius of the CBD. We will contact you via email or phone when your order is ready to arrange a day and approximate time for delivery.
Exchange & Refunds
Four in the Bed will accept returns of new, unworn, unwashed garments for a full refund or exchange for purchases made from our website within 30 days of the order date. We will credit your original method of payment. Proof of purchase is required for reimbursement of the full purchase price.
We only offer an exchange for sale items bought, within 30 days of purchase, provided the item is unworn, in as new condition and includes all swing tags and components.
Refund Items
To return a non sale item for refund, please package up the item carefully and post back to:
Customer Returns
Four in the Bed
50 Carwoola Drive
ORANGE NSW 2800
Four in the Bed processes all returns within 48 hours of arrival, you will receive email notification from our team once the refund is processed. We refund right back to the account you used to purchase from us. This is all done securely, please allow 3-5 working days for the funds to return to your account and the funds will appear on your account statements.
Exchange Items
If you would like to exchange a garment - it is a super idea to drop us an e-mail via the CONTACT page on the website or phone call 1800 558 922 to let us know what you are after including the style number, colour, and size you would like, so that we can put it on hold for you.
Then carefully package up your return item to the following address:
Customer Exchange
Four in the Bed
50 Carwoola Drive
ORANGE NSW 2800
Unfortunately, if your garment has been purchased from one of our retailers please contact the retailer. We cannot accept returns for garments purchased through a third party.
Faulty Garment
We take great pride in our sleepwear and packaging so we certainly hope that you never receive a faulty garment from us. If, on the rare occasion, this does occur please contact Customer Service on 1800 558 922 or e-mail lisa@fourinthebed.com.au to let us know and we can either send out a post bag for you to return the garment in or refund your postage when the parcel arrives. If available you can request a replacement or refund for the garment.
Out of Stocks
We aim to update our site product availability multiple times a day, however in some rare instances, another customer may have selected to purchase the same garment as you at the same time. If this happens, we will notify you within one business day of the products unavailability. If we can not organise an exchange - we will refund you immediately.
